Product Manager

Product Manager (eCommerce Payments & Affordability)

Duration: 12+ month contract
Location: Remote (PST hours as needed)
Employment Type: W2 only — no C2C or sponsorship

Overview

A leading global technology company is expanding its online storefront capabilities and building a new, end-to-end global financing platform. This role sits on the eCommerce Product team responsible for all affordability and payment programs, including monthly payments, trade-in flows, financing options, and other customer-facing purchase experiences. The roadmap is already in place; this Product Manager will focus on feature enhancements and supporting global expansion.

Responsibilities

• Support the affordability and financing roadmap, including feature enhancements and global rollout plans.
• Create detailed PRDs/BRDs, user stories, acceptance criteria, and end-to-end user journeys.
• Partner closely with Engineering, UX/Design, Copy, Legal, Privacy, SEO, Accessibility, and carrier partners to align on requirements and execution.
• Evaluate UI/UX flows, customer experience details, and edge cases to ensure intuitive, high-quality purchase paths.
• Collaborate with Design and Engineering to refine requirements and support iterative development.
• Participate in testing/UAT cycles to validate features ahead of launch (nice to have).
• Communicate updates, risks, and launch timelines to cross-functional teams and leadership.
• Assess multiple solution approaches and determine the best path based on customer needs, technical considerations, and business impact.
• Support global expansion of affordability programs into new markets.

Required Skills & Experience

• 7+ years of Product Management experience within enterprise-scale organizations.
• Strong background in Buy Now Pay Later (BNPL), payments, or affordability programs.
• Experience managing customer-facing eCommerce products.
• Proven ability to write clear PRDs/BRDs and document flows, requirements, and scenarios.
• Strong product sense with deep attention to UI/UX and customer experience details.
• Excellent communication and presentation skills, including leadership-level updates.
• Experience working with highly cross-functional partners (Engineering, Design, Legal, Privacy, SEO, Accessibility).
• Skilled in evaluating trade-offs, navigating ambiguity, and making customer-first decisions.

Preferred Skills

• Experience working with mobile carriers or device financing programs.
• Hands-on experience with testing/UAT cycles.
• Background in front-end product development or design-heavy products.
• Experience collaborating with external fintech or payment partners.

Education

• Bachelor’s degree preferred, or equivalent relevant experience.


TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-AL3