Business Analyst

Business/Systems Analyst III

This Business/Systems Analyst III role is responsible for translating business requirements into deliverables for the IT/engineering teams. This role supports a high-priority MVNO project, which includes 160+ product requirements, each requiring a detailed business impact assessment. The analyst will act as the liaison between business stakeholders and development, ensuring alignment and clear communication throughout the project lifecycle.


This will be a long-term contract through August 2026, working onsite in Stamford, CT 4 days a week.

Must-Have Skills:

• 2+ years of Business Analysis experience.
• Experience in mobile/telecom industry
• Strong public speaking and stakeholder engagement skills
• Strong experience with use case writing and documentation
• Proficiency with Microsoft Visio for flowcharts and documentation

• Contract review experience in telecom (especially comparing carrier agreements)
• Familiarity with MVNO models and mobile service/product launch processes
• Experience with pre-launch/post-launch product support
• Ability to estimate business value (time/cost savings, impact metrics)

• Conduct business impact analysis from the perspective of agents and customers (ordering, support, communications, activation, and reducing call volume)
• Draft and submit business deliverables for approval (use cases, requirements, flow charts)
• Lead reviews with VPs and cross-functional stakeholders
• Ensure business needs are maintained throughout grooming and development phases
• Collaborate closely with the PMO team to keep the project on schedule and aligned with objectives
• Support the mobile IT team with grooming sessions and development hand-offs
• Maintain clear, ongoing communication with all stakeholders on project status and scope