Business Analyst (BA)

Business Analyst 
A long-term contract opportunity is available for a Business Analyst supporting a Data Insights team at a leading telecommunications company. This role focuses on improving internal data request/approval processes, bridging the gap between stakeholders and technical teams, and driving process improvements across departments.

The ideal candidate is a mid-level BA with an interest in project coordination, a strong foundation in data governance, and a proactive, organized approach to communication and execution.

Key Responsibilities

• Act as the liaison between stakeholders and technical/data teams

• Gather and document requirements for data requests

• Track and manage project timelines, target dates, and status updates

• Ensure internal data approvals (encryption, legal/security validation) are completed efficiently

• Provide status updates to teams and stakeholders regularly

• Help streamline and improve internal request and delivery workflows

• Implement best practices and maintain clear documentation

• Drive process improvement initiatives across the team

Must-Have Skills

• Mid-level Business Analyst experience (3–5+ years)

• Strong documentation and requirements gathering abilities

• Basic understanding of data governance or data analysis

• Familiarity with ETL or SQL processes (read-only or conceptual is sufficient)

• Process improvement mindset

• Excellent communication and stakeholder management skills

• Experience with:

• SharePoint or Chalk

• Jira

• Cross-functional collaboration

Nice-to-Have Skills

• Understanding of:

• Data formats and ingestion

• Data origination and backend systems

• Telecom industry experience

• Tableau (for dashboarding or data visualization understanding)

• AWS or backend data platform familiarity

• Broader project management experience

  Day-to-Day Activities

• Engage stakeholders to gather data request requirements

• Understand how data is ingested and delivered

• Monitor and push progress on internal approval workflows

• Ensure compliance with internal data handling procedures

• Track project timelines, provide status updates, and align teams

• Support ad-hoc requests and data governance initiatives

• Recommend and implement improvements in current processes

• Coordinate with:

• Data Governance Team

• Data Platforms

• PMR and other cross-functional teams
  
  
  TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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