Data Center Technician

Data Center Technician (Second Shift)

Location: Atlanta, GA (30318)
Work Schedule: Monday–Friday, 4:00 PM – 12:00 AM
Duration: 12+ month contract with potential to convert or extend
Work Type: 100% On-site

About the Role
Our client, a fast-growing software company, is seeking an experienced Data Center Technician to support the day-to-day operations of their Atlanta data center. This role is highly hands-on and will involve equipment installation, troubleshooting, documentation, and physical infrastructure support across a large-scale environment. The ideal candidate will have a strong mix of hardware skills, attention to detail, and experience using tools like SunbirdDC for asset and infrastructure tracking.

Key Responsibilities

• Install and configure equipment including servers, switches, storage, racks, PDUs, and structured cabling
• Monitor infrastructure performance and proactively prevent service degradation
• Troubleshoot hardware and physical connectivity issues; escalate as needed
• Partner with operations teams for break-fix resolution and preventative maintenance
• Coordinate with remote hands support across other data center locations
• Maintain accurate documentation of the data center environment and updates using SunbirdDC
• Set and uphold operational standards and best practices for data center hygiene and organization
• Perform asset tracking and inventory management (installed and spare equipment)
• Handle all shipping, receiving, and RMA logistics
• Maintain a clean, organized, and safe working environment
• Update tickets and assigned tasks in a timely manner using internal tracking tools
• Follow formal change management processes
• Participate in scheduled off-hours maintenance windows
• Provide 24x7 support coverage as required

• 2+ years of hands-on experience with data center equipment and infrastructure (servers, storage, network, racks, PDUs, cabling, etc.)
• Experience with SunbirdDC or similar data center infrastructure management (DCIM) tools
• Strong understanding of cooling, power, and space resource planning
• Comfortable performing hardware replacement, cabling, and installation tasks
• Familiarity with Linux/Unix system administration, networking, and SAN connectivity
• Experience coordinating with vendors for quotes, purchases, RMAs, and support
• Proficient with Excel for asset tracking, data manipulation, and reporting
• Experience in shipping/receiving, inventory control, and logistical tracking
• Ability to troubleshoot and resolve hardware issues independently
• Comfortable lifting up to 50 lbs and working in physically active environments
• Scripting experience (e.g., Bash, Python) is a plus
• Prior experience supporting 24x7 production environments
• Bachelor’s degree in Computer Science or related field, or equivalent hands-on experience