Clinical Support Specialist

Role Title:  Clinical Informaticist 

Project Overview: 

The ideal candidate will play a key role in ensuring providers are effectively configured within Epic and supported during their transition into clinical workflows. This individual will also contribute to broader clinical initiatives and provide hands-on support to care teams in real-time environments. 

Daily Responsibilities 

• Support onboarding of new providers, including Epic customization and setup 

• Provide at-the-elbow support for providers during initial days in clinic and inpatient settings 

• Assist with Epic workflow optimization across inpatient and ambulatory environments 

• Round with providers, nurses, and other clinicians to assess needs and provide support 

• Participate in clinical initiatives aimed at improving workflow efficiency and user adoption 

• Serve as a liaison between clinical staff and IT/Epic teams 

Required Qualifications 

• Strong experience with Epic, specifically: 

• Inpatient provider workflows 

• Nursing workflows 

• Ambulatory workflows 

• Ability to support provider onboarding and workflow customization 

• Experience working directly with clinicians in a healthcare setting 

• Strong communication skills and ability to provide hands-on, in-person support 

Nice to have Qualifications 

• Experience with Epic Behavioral Health module 

• Experience with Epic OpTime 

• Clinical background (RN, clinician, respiratory therapist, rad tech or similar) 
  
  TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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