Lab Tester

The Select Group is looking for a Lab Tester to support our Telecom Client adding new products and services to its retail customers, expanding beyond its industry-leading wireless cell service.
In this role you will be instrumental in ensuring customers enjoy a seamless, stable, and reliable home internet experience. This is a unique opportunity to not only work side-by-side with one of the largest telecom companies in the world, but also to gain valuable experience in a wide range of skills. If interested apply now!


Skills: 

• Solid understanding of fundamental networking concepts
  • (TCP/IP, DHCP, DNS, LAN/WAN, Wi-Fi).
• Experience with Linux environments
  • including comfort with command-line operations for log retrieval and analysis.
• A strong "tester's mindset"
  • exceptional troubleshooting skills and a keen eye for detail.
  •  Excellent problem-solving abilities and the capacity to analyze complex technical issues.
• Strong communication skills
  • with the ability to clearly articulate technical issues to developers.
  • Ability to thrive in a dynamic, fast-paced, and collaborative team environment.
• Passion for Technology: 
  • We are looking for people that have a passion for IT and are looking to build their career in this field 
  • Has personal tech hobbies/projects 
  • Has a hunger for learning new technology 

• CCNA  
• CompTIA Network+ 
• CompTIA Linux+

• Direct experience with device management protocols, specifically TR-069 (CWMP), or similar protocols like SNMP.
• Familiarity with Auto Configuration Servers (ACS) or other remote management platforms.
• Hands-on experience using JIRA for test case management and defect tracking.
• Previous experience in a QA or testing role for networking hardware or embedded systems.
• Scripting skills (e.g., Bash, Python) for test automation is a plus.

• Perform comprehensive lab testing of TR-069 (CWMP) Remote Management functionalities on Verizon customer premise equipment (CPE), including routers, extenders and Set Top Boxes.
• Conduct rigorous testing for software upgrades and downgrades on CPE devices to ensure smooth deployments and device stability.
• Review technical requirements and provide feedback on their clarity and completeness and create detailed test cases based on requirements to ensure our devices adhere to all specifications.
• Identify, document, and meticulously track software defects and inconsistencies using our issue tracking system, JIRA.
• Replicate and troubleshoot remote management issues reported from production environment to assist in root cause analysis.
• Deep dive into device logs to find evidence, troubleshoot problems, and provide clear, actionable information to the development team.
• Work closely with development and production support teams to explain identified issues, assist in troubleshooting, and support software deployments.