TSG Once Again Wins Best of Staffing
February 16, 2017
The Select Group announced today they have won Inavero’s Best of Staffing® Client and Talent Awards for providing superior service to their clients and job seekers. Presented in partnership with CareerBuilder, Inavero’s Best of Staffing winners have proven to be industry leaders in service quality based completely on the ratings given to them by their clients and the permanent and temporary employees they’ve helped find jobs.
On average, clients of winning agencies are 2.5 times more likely to be completely satisfied and talent of winning agencies are 3.6 times more likely to be completely satisfied with the services provided compared to those working with non-winning agencies. Award winners make up less than two percent of all staffing agencies in the U.S. and Canada who earned the Best of Staffing Award for service excellence.
Focused on helping to connect people with the right job openings across companies in North America, The Select Group received satisfaction scores of 9 or 10 out of 10 from 74.1% of their clients and 71.9% of their talent, significantly higher than the industry’s average.
Some of the comments provided by our clients and consultants include:
“Transparency (I can believe what I am being told) - supportive, friendly and highly competent recruiters, delivery managers, and account managers who stay in touch and understand what motivates me. Excellent Corporate Office support re: questions about company benefits and policies. I feel like a valued employee and not just a commodity.” -Consultant comment
“TSG is a first-class organization with very personable, capable, passionate, and professional personnel. I was able to obtain my dream job because of opportunities presented to me through TSG.” -Consultant comment
“I've had a great experience working with the Select Group. They always come through with many qualified candidates in the required timeframe. They are also great to do business with and care about the people they place and their customers.” -Client comment
The Select Group believes that the service aptitude of the delivery and account management teams, as well as the company-wide focus on customer experience, are key drivers behind their success. Jeff Zirker, Chief Experience Officer at The Select Group, explains, “Customer experience – focusing on strong delivery processes and exceeding expectations – is at the core of what we do. We are proud to once again receive the Best of Staffing awards earned by the quality of service we provide our customers.”
"Staffing firms are giving top companies a competitive advantage as they search for talent in North America," said Inavero's CEO Eric Gregg. "The 2017 Best of Staffing winners have achieved exceptionally high levels of satisfaction and I'm proud to feature them on BestofStaffing.com."
About The Select Group
Founded in 1999, The Select Group is headquartered in Raleigh, NC, with branches throughout North America, including Atlanta, GA; Boston, MA; Charlotte, NC; Columbus, OH; Dallas, TX; District of Columbia (DC); Greensboro, NC; Huntsville, AL; Minneapolis, MN; San Diego, CA; San Jose, CA; and Toronto, Ontario. TSG’s technically-trained staff of recruiters and account managers are focused on building relationships to add value to the hiring and talent management processes.
With three solutions for connecting great companies with quality talent, TSG offers managed services, direct placement, and contingent staffing. The award-winning firm has been recognized as an emerging leader within the industry by landing on Staffing Industry Analyst’s (SIA) Fastest-Growing US Staffing Firms list five years and counting, as well as making SIA’s 2016 Largest Staffing Firms list and earning consecutive awards for Best of Staffing.
About Inavero’s Best of Staffing
Earned by less than two percent of all staffing agencies in the U.S. and Canada, Inavero’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based completely on the ratings given to them by their clients and job candidates. Award winners are showcased by city and area of expertise on BestofStaffing.com – an online resource for hiring professionals and job seekers to find the best staffing agencies to call when they are in need.