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TSG Blog
Chaos agent or agent of chaos? Your infrastructure in the age of AI
A perspective from TSG Solution Architect Bill Halvorsen on the promise, risks, and realities of autonomous agents in infrastructure and operations. When I started my career in network operations and engineering, we used to joke that the internet had two states: on and off. One or zero. That was the extent of our visibility back then: observability, monitoring, the whole telemetry...
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How agentic AI is reshaping healthcare operations
The evolution of intelligent healthcare operations Healthcare organizations are under increasing pressure to improve care coordination, operational efficiency, staffing resilience, and patient experience simultaneously. Many are now exploring agentic AInot as a standalone innovation initiative, but as a way to orchestrate increasingly complex healthcare environments more...
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Gartner's top 10 technology trends for 2026: a mid-year reality check
At the beginning of 2026, Gartner's Top 10 Strategic Technology Trendspainted a picture of a...
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The new competitive advantage: adaptability
Most organizations still treat change as a series of programs. They launch an initiative, align...
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Why OT and IT silos are costing manufacturers more than downtime
Manufacturers have spent decades investing in technology to improve operations, increase...
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From RAG to multi-agent systems: how enterprise AI is evolving beyond better answers
Enterprise AI is no longer evolving around better answers. It’s evolving around operational...
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From SDLC to ADLC: Why traditional software delivery models struggle with AI
Organizations across industries are accelerating AI adoption. Many have launched pilots, identified...
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Fiber Connect 2026 recap: broadband expansion is becoming an operational modernization challenge
Walking into Fiber Connect 2026, there was an unmistakable sense that the broadband industry is...
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