Wireless Technical Consulting Engineer
Position
Wireless Technical Consulting Engineer
Job Location
Raleigh, NC
Post Date
October 3, 2023
Employee Type
Contractor
Wireless Technical Consulting Engineer
Wireless Technical Consulting Engineer – Remote
One of The Select Group’s clients is looking for a Wireless TCE to be the sole representative for the client’s customers regarding Wireless technologies. It is a fully remote, long-term contract opportunity with a great client.
Must Have Skills:
- Sole US Citizen
- Troubleshooting/supporting: Wireless, Wireless LAN Controller, AireOS 8.x and later, and/or CAT9800 running IOS-XE
- Troubleshooting Wireless LAN Controllers (WLC), Access Points (AP)
- Troubleshooting Authentication/Encryption Protocols
- Knowledge of 802.11 standards
- Experience with packet captures tools
- Infrastructure, MSEPrime Infrastructure
- Enterprise Engineers
- Resolution leader, problem-solving, troubleshooting methodology
- Communication & Facilitation, Listening & Affirmation, Influence & Persuasion, Public speaking & Presentation, Coaching skills
- A team player focused on customer success
Day to Day:
- Que time
- Back log time
- Accepting cases, working cases, closing cases.
- Customer support and ability to calm the customer and build a trust, as trusted advisor within these technologies.
- Customers call when things are broken.
- Must have the ability to communicate and be calm under pressure, ability to dive into things.
- Need to jump into things that could be challenging.
Take the Next Step
If you are ready to take on the next step in your career and this seems like the perfect job for you, send us your updated resume.

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