Journey Builder

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Job ID: 70765

Posted 2 weeks ago

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Culver City, CA

 

60 - 65/hr

Culver City, CA

Contract

60 - 65/hr

Remote

Apply Now

Job Details

The Select Group is seeking a talented consultant for a global technology company.  This consultant will play a key role in enabling on-device communications and automated messaging for media products and services. This person will be the liaison working with Product, Product Design, and Analytics teams to design the customer journey. This will include mapping it out at a conceptual level, understanding the user experience, understanding the series of communication and cadence, as well as the journey. This consultant will be doing creative experimentation or audience-based experimentation and putting together flow charts and plans. The Journey Builder will be responsible for implementing and executing the strategy. This consultant will be able to take something that is abstract and translate it into something technical. The Journey Builder will be responsible for understanding the overall objective and goals and will have the technical fluency to build it out in a way that it can be executed. Please note this role is hybrid, 3 days a week in downtown Los Angeles. 
 
JOURNEY BUILDER MUST HAVE SKILLS 
  • 3-5 years of hands-on experience working within CRM platforms 
  • Direct experience building Journeys
  • Experience with digital campaigns and a strong understanding of the journey building process (the ability to discuss various types of journey logic)
  • Experience with any of the following campaign types (user takes an action - which initiatives a series of multi-channel communications)
    • In-app messaging
    • Push notifications
    • Offers
    • Mobile marketing (preferred)
  • Basic understand of SQL 
    • understand how SQL works and how it can be applied within a journey build. 
    • If/And/Or within logic statements
  • Basic Project Management skills (the ability to handle multiple projects in different phases at any given time)
  • Experience working with technical cross-functional teams (they will be working the Analytics, Data Science, and Engineering teams to ensure that new features are being used the right way, as well as understanding when testing and validation needs to be done.)
  • Documentation skills (putting together documentation on the journey process)
  • Experience with any of the following marketing tools for campaign management
    • Salesforce ExactTarget
    • Oracle Responsys
    • Braze
    • Pipedrive
    • HubSpot
    • Marketo
JOURNEY BUILDER BONUS SKILLS 
  • B2C or subscription experience
  • Email development
  • JavaScript, HTML, CSS
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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